Terms and Conditions (T&C)

1. Scope of Application

These General Terms and Conditions (T&C) apply to all contracts, deliveries, and other services between Pragma Code LLC (hereinafter "Provider") and the respective contractual partner (hereinafter "Client").

A consumer within the meaning of these T&C is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity (§ 13 BGB). An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).

Deviating, conflicting, or supplementary general terms and conditions of the Client shall not become part of the contract, even if known, unless their application has been expressly agreed to in writing.

2. Contracting Party

The contract is concluded with:

Pragma Code LLC
Represented by: Alexander Ohl
1 Building, Giorgi Leonidze Street / 2 Galaktion Tabidze St
Tbilisi 0105, Georgia

Registry: National Agency of Public Registry (NAPR), Georgia
Registration number (ID code): 405283917

Phone: +49 151 22771428 | +49 156 79718342
E-Mail: [email protected]

3. Conclusion of Contract

The presentation of our services and offers on the website does not constitute a legally binding offer, but rather a non-binding invitation to submit an inquiry. A contract is only concluded upon written order confirmation or service agreement from the Provider.

By submitting an inquiry via the contact form or by email, the Client makes a binding offer. The Provider may accept this offer within 14 days, for example by written order confirmation or by commencing service delivery.

4. Scope of Services

The exact scope of services is set out in the respective service description, offer, or concluded contract. Changes or extensions to the scope of services require written agreement.

The Provider delivers the agreed services to the best of its knowledge and in accordance with the current state of technology. There is no entitlement to a specific economic outcome unless a specific result has been expressly promised.

5. Prices and Payment Terms

All prices are exclusive of the applicable statutory value-added tax, unless expressly agreed otherwise. Pragma Code LLC is registered as a Virtual Zone Person in Georgia (VZP-01-2024). Invoices are issued in the agreed currency (typically EUR).

Payments are due within 14 days of invoicing without deduction, unless otherwise agreed. In the event of late payment, the Provider is entitled to charge default interest at the statutory rate.

For projects, an advance payment of up to 50% of the agreed total price may be required before commencement of services.

6. Client Cooperation Obligations

The Client shall provide the Provider with all information, access, and materials required for service delivery in a timely and complete manner. Delays attributable to insufficient cooperation by the Client shall not be the responsibility of the Provider.

7. Liability

The Provider is liable without limitation for damages caused by intentional or grossly negligent conduct. In the event of slight negligence, the Provider is only liable in the event of a breach of a material contractual obligation (cardinal obligation), limited to the foreseeable, typically occurring damage.

Liability for lost profits, indirect damages, or consequential damages is excluded to the extent permitted by law. The limitations of liability do not apply in the event of injury to life, body, or health, or in the event of liability under the German Product Liability Act.

8. Intellectual Property and Rights of Use

All works created by the Provider (e.g. websites, software, texts, graphics) remain the property of the Provider until full payment has been received. Upon full payment, the Provider transfers the agreed rights of use in the created works to the Client.

Materials provided by the Client (e.g. logos, texts, images) remain the property of the Client. The Client warrants that it has the necessary rights to use these materials.

9. Confidentiality

Both parties agree to treat all confidential information of the other party obtained in the course of the cooperation as confidential and not to disclose it to third parties.

10. Dispute Resolution and Applicable Law

The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for disputes with clients who are merchants, legal entities under public law, or special funds under public law is the Provider's registered address.

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

11. Severability Clause

Should individual provisions of these T&C be or become wholly or partially invalid or unenforceable, this shall not affect the validity of the remaining provisions.