Industry · 02

IT for service providers
Automation that scales.

From acquisition to invoicing — automated. We optimise your workflows and make your service business scalable — without admin overhead scaling with it.

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Why now

Growth without admin pain.

Service businesses typically lose 30–50 % of their time to admin — quotes, contracts, hours, invoices. We automate exactly this routine with CRM integration, auto-invoicing and workflow platforms so your team has time for billable hours.

Alexander OhlFounder · Pragma-Code

Services · 06

Six building blocks for service businesses.

What we most often deliver for service providers.

Workflow automation

Repetitive processes with n8n, Make or Zapier — lead routing, scheduling, reports.

CRM integration

HubSpot, Pipedrive or Salesforce — cleanly set up, with marketing and accounting sync.

Time tracking & PM

Book hours to projects, surface utilisation, auto-handoff to invoicing.

Auto invoicing

Project hours become invoices — templates, recurring, dunning, ZUGFeRD-compliant.

Project management setup

Linear, Asana, ClickUp or Notion — we set up the system that fits your team.

IT support & advice

Strategic IT advice plus operational support for your growing team.

Proven tools · 03

Tools for service providers.

Platforms we frequently deploy — tool-agnostic per fit.

Make, Zapier & n8n

No-code/low-code automation for APIs, webhooks and recurring tasks.

CRM systems

HubSpot for marketing focus, Pipedrive for sales focus, Salesforce for enterprise.

Cloud & collaboration

Microsoft 365, Google Workspace, Slack — foundation for distributed teams.

Process · 04 steps

4 steps to automated service.

Process analysis first — then we automate only what truly saves time.

Process analysis

We map your core processes and find the biggest time and money leaks.

Workflow design

Concrete automation roadmap with ROI per workflow — quick wins first.

Implementation

Set up CRM, workflow tools and invoicing system and connect them.

Go-live & support

Training, supported go-live and continuous optimisation of workflows.

FAQ · 04

Frequently asked.

Answers on automation and CRM choice.

Which CRM is right for us?

HubSpot when marketing and sales need to be tightly linked. Pipedrive for pure sales focus and small teams. Salesforce for enterprise with complex roles. We pick pragmatically per use case.

What does a workflow setup cost?

First quick-win workflows from €1,500. Full CRM + workflow integration €6,000–15,000. Self-hosted n8n saves up to 95 % vs. Zapier — payback in 3–6 months.

We already have a CRM — can you take it over?

Yes. We audit the existing setup, find gaps and optimise instead of starting from scratch. Migrations are a last resort, not a first.

How long does implementation take?

Quick-win setups in 2–4 weeks. Full CRM integration with auto-invoicing in 6–10 weeks. Iterative, with functional interim results from week 2.

Latest insights

Expert articles.

Deep dives on automation, CRM and scaling.

Agentic AI Workflows

How autonomous AI agents automate service delivery.

n8n Automation

Self-host APIs and tools — up to 95 % less licence cost.

Scaling for SMBs

Structured growth via standardisation and digitisation.

Available for new service-provider projects

Scale your service.

We’ll show you the 3–5 highest-ROI workflows — free 60-minute first call.