WhatsApp & Telegram
AI assistants
Reach your customers right in the messenger. We automate support, booking and sales with intelligent WhatsApp and Telegram chatbots.
WhatsApp · Telegram · bot
What our messenger AI can do.
Five use-cases we ship into production.
24/7 support answers
Answer common questions — with context from your knowledge base.
Booking
Check availability, book and send reminders — all in the chat.
Lead qualification
Auto-score incoming requests and send to CRM.
Order & status queries
Show real-time status from ERP/shop directly in the messenger.
Clean human hand-off
Complex queries hand off to your team with full chat context.
From concept to live bot.
Typically 2–4 weeks from briefing to live.
Use case & tone
What should the bot do? How should it sound?
Knowledge base
Integrate FAQs, product info, pricing and availability.
API integration
Hook up WhatsApp Business API and/or Telegram Bot API.
Pilot phase
Test with real customers, tone tuning and escalation rules.
Live & monitoring
Dashboards for conversation quality, cost and escalation rate.
More on the topic.
Messenger marketing, chatbots and conversational AI in the SMB sector.
AI Chatbots & Voice Agents
How LLM-based bots cut support costs in half and improve response times.
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Agentic AI Workflows 2026
How autonomous AI agents redefine efficiency in mid-sized businesses.
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Marketing Automation 2026
How messenger-based funnels fill the sales pipeline.
Read moreBuilding the agent is the quick part. Staying reliable is not automatic.
Models get deprecated, fallbacks kick in silently, prompts lose their effect — and unlike a workflow, an agent does not stop when that happens; it keeps answering. The Agent Operations product line takes over monitoring, the monthly quality sample against a fixed test-case set and, on request, the AI Act documentation. From €390 / month, cancel monthly.
Ready for messenger automation?
We check which requests can be automated — and which are better off with humans.