WhatsApp & Telegram
AI assistants
Reach your customers right in the messenger. We automate support, booking and sales with intelligent WhatsApp and Telegram chatbots.
WhatsApp · Telegram · bot
What our messenger AI can do.
Five use-cases we ship into production.
24/7 support answers
Answer common questions — with context from your knowledge base.
Booking
Check availability, book and send reminders — all in the chat.
Lead qualification
Auto-score incoming requests and send to CRM.
Order & status queries
Show real-time status from ERP/shop directly in the messenger.
Clean human hand-off
Complex queries hand off to your team with full chat context.
From concept to live bot.
Typically 2–4 weeks from briefing to live.
Use case & tone
What should the bot do? How should it sound?
Knowledge base
Integrate FAQs, product info, pricing and availability.
API integration
Hook up WhatsApp Business API and/or Telegram Bot API.
Pilot phase
Test with real customers, tone tuning and escalation rules.
Live & monitoring
Dashboards for conversation quality, cost and escalation rate.
More on the topic.
Messenger marketing, chatbots and conversational AI in the SMB sector.
Building the agent is the quick part. Staying reliable is not automatic.
Models get deprecated, fallbacks kick in silently, prompts lose their effect — and unlike a workflow, an agent does not stop when that happens; it keeps answering. The Agent Operations product line takes over monitoring, the monthly quality sample against a fixed test-case set and, on request, the AI Act documentation. From €390 / month, cancel monthly.
Ready for messenger automation?
We check which requests can be automated — and which are better off with humans.