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Specialty Β· Automation / 03

AI automation
& intelligent agents

Connect your systems to the power of large language models. We build custom AI agents for support, sales and accounting β€” with tool-use, memory and GDPR-compliant hosting.

Our approach

Next-level efficiency.

Classic workflows automate rules. Agentic AI automates decisions β€” email triage, lead qualification, document classification, data enrichment. We combine LLMs (Claude, GPT, open-source) with tool-use, RAG and memory into productive AI employees.
Alexander Ohl Alexander OhlFounder Β· Pragma-Code
Use cases Β· 06

Where AI automation works.

Six areas where our AI agents are productively deployed today.

Support agents

Handle L1 tickets autonomously and escalate L2 to humans with full context.

Lead qualification

Auto-research, score and route incoming leads in your CRM.

Invoice & receipt processing

Extract, check and post invoices into accounting.

Research agents

Market, competitor and customer research with cited sources.

Email triage

Classify, answer or forward incoming emails β€” with the right tone.

Document workflows

Auto-classify and file contracts, quotes and reports.

Process Β· 05 Steps

From use case to productive agent.

Five steps to your first AI in production β€” typically 3–6 weeks.

01

Use-case workshop

Which workflow is worth AI? Where is data quality sufficient?

02

Data model & RAG

Build a knowledge base β€” connect Confluence, SharePoint, databases.

03

Agent design

Define tools, memory, escalation rules and guardrails.

04

Evaluation & pilot

Test with real queries and tune continuously.

05

Roll-out & monitoring

Production with cost tracking, quality monitoring and updates.

Free AI use-case check

Ready for the future?

We check your processes and tell you where AI makes sense today β€” and where it doesn’t.